Features and services
We help keep you on the leading edge of editorial technology, develop a loyal audience, and build long-term financial sustainability.
As a Newspack publisher, you have access to the comprehensive list of services below.
Setup
- Free migration
- Design support
- Staging and feature buildout
- Pre-launch training
CMS
- Full-featured CMS
- Flexible layout and design
- AI enabled
- Integrated newsletter plugin
- Federated sites
- Jetpack scan, backup, anti-spam, and other services
- SEO (Yoast)
- Google Site Kit + GA4 Connection
- Complianz Privacy Plugin
Advertising
- Integrated ad placement and controls
- Ad buyer media kit
- AdX programmatic with discount
- Header bidding
- Sponsored content
- Selected listings
- Ad revenue reporting
Audience management
- Streamlined newsletter signup, registration and checkout flows
- Real-time marketing messaging and calls to action
- Audience segmentation and targeting
- Donation and membership tooling
- Subscription and premium content tooling
- Centralized data management
- CRM integration
- Access control
- End-user account managment
- Reporting and analytics
- Payment processing without extra fees
Hosting
- WP Cloud hosting and CDN
- Automatic updates
- Storage: 200 GB per domain; up to 1 TB additional paid storage on request
- Edge caching across Automattic’s global data centers
- 99.9% uptime guarantee
- Performance monitoring
- Hourly backups and security scanning
Support
- Training and support as outlined in our Scope of Support documentation
- Help in Slack during extended US business hours
- Application support to troubleshoot third-party plugins
- Weekend on-call support for publishing interruptions
Other
- Parse.ly analytics available at a discounted rate
- Newspack Data Dashboard
- Free participation in Newspack’s Revenue Development Program
- Slack community access
- Discounts on 3rd-party services
- Developer access and support upon approval
- Bi-weekly newsletter and monthly community calls
